GREENLAND BOTANICALS

DELIVERY MINIMUMS

Langley/Cloverdale (minimum spend-$50)
Delivery Fee-$0

Abbotsford/Mission- (minimum spend-$180)
Delivery fee - $30
Free delivery - $300+

Surrey- (minimum spend $60)
Delivery fee-$15
Free delivery-$100+

South Surrey/ White Rock- (minimum spend-$70)
Delivery fee-$15
Free delivery-$100+

Alder grove- (minimum spend $80)
Delivery fee-$15
Free delivery-$100+

Coquitlam- (minimum spend-$100)
Delivery fee-$20
Free delivery $150+

New Westminster-(minimum spend-$130)
Delivery fee-$20
Free delivery-$200+

Delta- (minimum spend $100)
Delivery fee-$15
Free delivery-$130+

Port moody- (minimum spend-$100)
Delivery fee-$20
Free delivery $200+

Burnaby- (minimum spend- $130)
Delivery fee-$20
Free delivery-$200+

Pitt Meadow/ Maple Ridge (minimum spend-$80)
Delivery fee-$20
Free delivery $150+

South Delta/Tsawwassen(minimum spend-$180)
Delivery fee-$30
Free delivery-$300+

 

 

 

 

That is your choice if you like to use your real name or not. However, if you’re not home when your package is delivered, you will not be able to pick up your package at the post-office because you will have to show your ID.

If you are sending an INTERAC E-Transfer, Please use the information below:

We will not be able to accept any transfers referencing anything related to CANNABIS or SHROOMS.

Please refer to your order email for instructions on how to send the e-transfer 
Reference: (Use Order Number) 
Secret Question: (Use Order Number) 
Secret Answer: welcome0189 

Please contact us. As long as we have not processed your order, then we can make possible changes to your order.

5% Taxes are only charged on e-Transfers only.

Unfortunately we do not offer any refunds or exchanges. Payments are processed through a third party processor for deposits only. We can only offer modifications to your order such as adding more items to you order or change of address. That is we have not already prepared your package yet. If any missing item or has  malfunctioned then we will send a replacement of equal or greater value.

Your satisfaction is very important to us, please contact us with any questions or concerns you may have.

Leave a message in our Live Chat located at the bottom right of our website. Alternatively, use our contact form, live chat, phone/text or email us at [email protected]

Please check your junk/spam folder or send us an email at [email protected] and we will get back to you

GREENLAND BOTANICALS

PAYMENTS

Definitely! Security is our priority along with customer satisfaction. Your information is 100% secure and kept private. We do not share your information with any third parties under any circumstances

For Mail-Order Interac e-Transfer payments are accepted only.

For Same-Day Delivery cash or e-Transfer are accepted.

For instructions, please click on this link.

 

Please allow up to 40 minutes for e-tranfers to be received. Your order will be processed and you will get an email notification.

We must receive your payment within 2 hours of your order being placed to ensure your items remain in stock. If no payment is received within 48 hours, your order will be cancelled. Feel free to submit another order at anytime

GREENLAND BOTANICALS

SHIPMENTS

Currently, we use Canada Post exclusively for their safety and reliability

We do ship to Nunavut, Northern Ontario, and Quebec. We may cover a maximum of $250, one time if the parcel is lost or stolen. The recipient is fully liable for whether or not the parcel arrives. If a parcel does not get delivered it is at the loss of the customer and we will not send another parcel without a new order and payment.

We use Canada Post’s Xpress shipping nationwide. A flat rate of $20 is charged on all orders for shipping. Free shipping applies for orders over $149+

All orders placed and paid before 12pm PST/3pm EST will be processed the next business day. For example, if you place your order on Monday at 1pm PST, your order will be shipped the next business day

Your order will be packaged by 25cm by 19cm Canada Post plastic bubble mailer. Privacy is extremely important to us, we do our best to ensure that your package arrives safely and discreetly. All cannabis is first packaged in an odour proof, foil, ziplock bag. We then vacuum seal all foil ziplock bags to ensure there is no smell and the contents will be undetectable. All products will be shipped in 1-3 business days. We will not include our business name or any other details that could indicate whats inside the package

MAIL ORDER

Your package will be shipped the next business day if we receive your payment before 12am PST/3am EST. (Excluding weekends and statutory holidays). Once your order is shipped, you will receive it within 2-5 business days.

SAME-DAY DELIVERY

*ETA 1-3 hours Available for the Greater Vancouver Area only.

We will email your tracking number by 5pm PST the day your order is shipped. It may take up to 24 hours for your tracking number to show on Canada Post’s website

Sign up for FlexDelivery address with Canada Post here. This is like your personal PO Box and they will notify you once your order arrives via email or by their app. Pickup your package at the post office at your earliest convenience

Please advise, it can take up to 24 hours for Canada Post’s tracking number to be updated

This is most likely due to human error, please contact us immediately and Canada Post will re-route the package to your destination with a 1-2 day delay from when it would have normally arrived

Use your tracking number provided in the email sent. Track your package here. If you have any questions or concerns, please contact us

You can choose at checkout whether you would like a signature upon delivery or to just receive it.

No, only shipping orders are available at this time

If you living in the following provinces:

– Nunavut
– Northern Quebec
– Northwest Territories

We cannot offer any delivery guarantees, you will be ordering at your OWN RISK. If your order redeems lost or stolen, we are not responsible to replace your items.